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Our Guarantee

Gehnastore.com guarantees your absolute and complete satisfaction with every purchase. We actually manufacture or partially manufacture many of our pieces in our own manufacturing shop to insure the quality for which we have become known. That means that, with our over a hundred year history, we look closely at things like the thickness of the shank, the proper seat being cut for the gemstone, and appropriate prongs on our jewelry. That's what we do. When we do it, the piece is just right.

While we rarely have problems with our jewelry, if there is any question about any piece you buy from us, we will do whatever it takes to make it right. We only ask that you return it for repair or necessary replacement within one year for this complimentary service. We understand that sometimes things happen and we want to do everything we can to help you.

Please understand that this policy takes care of normal wear and tear on jewelry. If we receive the piece and it has been severely damaged or has been worn extremely hard, we will be unable to take care of the repair or replacement free of charge. However, we will still be happy to assist you with the repair or replacement for the needed charge.

We would like to have your business, but we expect to have to earn it.


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